| Who We Are: I (former Pro Rider, Justin Rhodes) opened MountainboardShop.com in Nov 1999 with a goal of promoting this great sport. Contact Us: Email: info@mountainboardshop.com Christmas Working Hours: We're on Eastern Standard Time (East Coast) You may order securely online 24/7 Hours: Monda - Saturday: 8 am to 6 pm Orders will be processed Monday - Friday Orders and Shipping: Shipping within the US After your order is placed you should receive a confirmation email, please look over it and make sure that the addresses and phone numbers as well as your products and sizing are correct. If they are not email us immediately with the correct information. We will then look over the order and process your credit card. Orders usually ship out next business day. Please allow at least 7 business days for ground shipments. If you need a product in a specified amount of time then it is best to order 3 day select, 2 day express or next day air. We use UPS, Fedex, DHL and USPS. Mountainboardshop.com is not responsible for mistakes made by these shippers, missed deliveries or wrong addresses. ***We do ship internationally!!!*** For international orders, please email us with the international shipping address and the product(s) you would like to order. We will provide you with a shipping quote after we receive your information. Please understand that there are import taxes and usually delays in shipping. The taxes you will pay when you receive the package can be quite costly. The delays in shipping are due to reasons out of our control. We are not responsible for packages and products after they have been shipped. For all other ordering or shipping questions, email us at Email Returns: If you have a return, please email us and let us know you are returning your merchandise and we'll give instructions. All merchandise will need to be in new condition and you'll need a good reason. Credits will be given minus shipping after product has been received. Partial Shipments: Some orders may not all come in the same package. Orders with a variety of brands may come in other packages. Please allow a few days for the other package(s) to arrive. MountainboardShop.com 455 Huntley Rd. Fletcher, NC 28732 info@Mountainboardshop.com Copyright AllMountainboards 2002. All rights reseserved. Contact us |